Frequently Asked Questions

Please read our FAQ before sending us a message.

How much is shipping?

Shipping is $3.95 flat rate, anywhere in the US. Free shipping on orders above $29.

Where do you ship to?

We ship to anywhere in the United States. Sorry, we cannot ship internationally at the moment.

How long will delivery take?

We process all orders within 1-2 business days. Orders ship via USPS. Tracking number will be provided to you once they ship!

Can I change or cancel my order?

If we haven’t processed the order, we can try to accommodate your request! Once an order is processed, we cannot change or cancel the order.

What is your refund/exchange policy?

Since masks are personal items, we cannot accept returns or exchanges. If there is a quality issue with the workmanship, pleaes contact us!

Where are the masks made?

The masks are designed, professionally sewn, decorated and shipped from Las Vegas, Nevada.

How do I care for the masks?

The mask and filter can be machine washed. Lay flat to dry naturally.

Are the masks a direct replacement for N95?

They are not direct substitutes for N95 or surgical masks. 

Our full FAQ page

Contact Us

I Love My USA 2505 Anthem Village Dr #E428 Henderson, NV 89052 USA

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